Shipping policy

1. Delivery of Digital Products

• Once your payment is successfully processed, you’ll receive an email with a download link to access your digital purchase.
• This email is usually sent within minutes of completing your order. If you don’t see it in your inbox, please check your spam or junk folder.

2. Download Issues

• If you encounter any issues with accessing or downloading your purchase, please feel free to contact me at contact@timbenz.ch. I’ll be happy to help you get access to your product.

3. Redownload Requests

• Your download link will remain active for a set period or for a specified number of downloads, depending on the product. If you need to redownload your purchase after this time, please reach out, and I can help with reactivation.

4. Important Notes

• My digital products are compatible with a variety of devices and software. Please verify compatibility before purchasing, as all sales are final.
• I do not offer physical delivery of any kind, as all products are digital.

Contact Me

If you have any questions regarding your download or issues accessing your product, please contact me.

Last Updated: 04. Nov. 2024 

Thank you for supporting my digital store! Enjoy your purchase!